Privacy Policy

Privacy Policy

Last updated: February 1, 2025

At Saldo, we take your privacy seriously. This policy explains how we collect, use, and protect your personal and financial information.

Information We Collect

We collect information you provide directly, including your name, email address, business details, and financial documents you upload. We also collect usage data such as how you interact with our platform, device information, and IP addresses for analytics and security purposes.

How We Use Your Information

Your information is used to provide and improve our services, process your financial documents with AI, match bank transactions, generate invoices, and communicate with you about your account. We never sell your personal data to third parties.

Data Storage & Security

All data is stored in secure European Union data centers with AES-256 encryption at rest and TLS encryption in transit. Financial documents and sensitive fields are encrypted with additional application-level encryption. We perform daily automated backups with point-in-time recovery.

Your Rights

Under GDPR and applicable data protection laws, you have the right to access, correct, delete, or export your personal data. You can also restrict or object to certain processing activities. To exercise any of these rights, contact us at privacy@saldo.so.

Cookies

We use essential cookies to maintain your session and preferences. Analytics cookies help us understand how the platform is used. You can manage cookie preferences at any time through your browser settings or our cookie management tool.

Third-Party Services

We use select third-party services for hosting (Vercel), payment processing, and analytics. Each provider is vetted for GDPR compliance and bound by data processing agreements. We do not share your financial data with any third party without your explicit consent.

Changes to This Policy

We may update this policy from time to time. We will notify you of any material changes via email or through a notice on our platform. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or how we handle your data, contact us at privacy@saldo.so.